- Dynamics 365 Customer Service and its components
- Case lifecycle and managing cases
- Knowledge management in Customer Service
- Other customer service apps
- Dynamics 365 Field Service and key terminologies
- Work orders, incidents, and inspections in Field Service
- Scheduling, inventory, and asset management capabilities in Dynamics 365 Field Service
- Dynamics 365 Project Operations and deployment types
- Project services lifecycle and key terminologies
- Sales, Project, Expense, and Resource management capabilities
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Session Information
Tags
Audiência
Técnico
Área de interesse
Dynamics 365 Commerce
Dynamics 365 Customer Service Pro
Dynamics 365 Finance
Dynamics 365 Manufacturing
Formato
On-Demand
Língua
Inglês
Área de Solução
AI Business Solutions – AI Business Process
Confirmar empresa
Dados da empresa fornecidos pela Clearbit (www.clearbit.com)
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Destacado em
MB-920 Microsoft Dynamics 365 Fundamentals (ERP)
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